AG Tong Announces Court Order Blocking Solar Wolf from Doing Business in Connecticut – CT.gov

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Press Releases

09/15/2022

Attorney General Tong and DCP Commissioner Seagull Announce Court Order Blocking Solar Wolf from Doing Business in Connecticut Until it Responds to Consumer Protection Investigation

Office of the Attorney General and Department of Consumer Protection Advise Victims of Recourse Options

(Hartford, CT) — Attorney General William Tong and Department of Consumer Protection Commissioner Michelle H. Seagull in the present day introduced an investigation into and enforcement towards unfair and misleading gross sales practices of Auburn, Massachusetts-based solar firm Solar Wolf Energy, Inc. over failures to finish, and even start, promised residential work.

Multiple Connecticut shoppers complained to the Office of the Attorney General and the Department of Consumer Protection that Solar Wolf took their high-priced deposits for residential solar or associated tasks and failed to finish—or in some instances begin—the work contracted for. Solar Wolf did not return deposits, which for some shoppers have been as excessive as $25,000 or extra.

“Our office received multiple complaints from Connecticut consumers that this company took costly deposits, failed to perform the work it promised, and then failed to make its customers whole. We are also aware of reports that this spring, just days after Solar Wolf assured its customers it remained open for business, it closed its doors and stopped responding to consumers. Solar Wolf took the hard-earned money of Connecticut families looking to reduce their high electric bills and completely failed to deliver upon contractual obligations. The Attorney General’s Office is committed to protecting consumers from such abusive practices,” stated Attorney General Tong.

“Many people are interested in residential solar power for potential cost and energy savings, but consumers have told us Solar Wolf isn’t living up to their end of the deal,” stated DCP Commissioner Michelle H. Seagull. “We encourage consumers interested in solar energy to do their research, read reviews and take time to understand the contracts and agreements offered by solar companies prior to signing anything or paying high deposits.”

After Solar Wolf failed to answer an investigative demand, the Attorney General obtained a Superior Court order blocking Solar Wolf from promoting, promoting, providing, or advertising items or companies in Connecticut till it obtains permission from the courtroom.

It is a violation of each the Connecticut Home Improvement Act and the Connecticut Unfair Trade Practices Act when a home enchancment contractor fails to carry out substantial work after which fails to refund a client’s deposit funds inside ten days of a written request. Connecticut shoppers with uncollectible judgments or orders towards such firms could also be entitled to use to the Department of Consumer Protection’s Home Improvement Guaranty Fund to obtain compensation. Consumers could contact the Department of Consumer Protection at dcp.investigations@ct.gov for extra info. Consumers also needs to report Solar Wolf amassing deposits however not performing substantial work to ag.consprot@ct.gov.

Assistant Attorneys General Lauren Bidra and Joe Gasser, Legal Investigator Caylee Ribeiro, Paralegal Specialist Casey Rybak, and Deputy Associate Attorney General Mike Wertheimer, head of the Consumer Protection Section, assisted the Attorney General on this matter.

Twitter: @AGWilliamTong
Facebook: CT Attorney General

Media Contact:

Elizabeth Benton
elizabeth.benton@ct.gov

Consumer Inquiries:

860-808-5318
lawyer.common@ct.gov

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