January 23, 2023
Palmetto is all the time making an attempt new methods to attach owners and corporations fascinated by clear energy options to the perfect solar, storage and energy effectivity suppliers. In September 2022, they debuted the Palmetto Clean Energy Software Platform below a brand new information targeted enterprise unit. The revamped Palmetto platform is supposed to simplify the patron transaction expertise and automate end-to-end workflows from gross sales, to allowing and design, set up, and system activation.
The outcomes have been promising to this point. Palmetto factors to a number of key metrics to reveal the success of its improved working system.
- The velocity to set up undoubtedly improved. Platform enhancements resulted in residential solar techniques getting put in 37 days sooner than earlier averages.
- Consumer sentiment drastically elevated with higher expectation administration and challenge standing updates. Palmetto’s Net Promoter Score — the “likelihood to recommend a product or service to a friend or family member” — jumped to 77, a 35% improve.
- Change orders and cancellations declined by 5% with operational efficiencies. As an instance, the creation of information databases consisting of native utility, allowing, and interconnection necessities, together with different workflows lowered operational bills.
“Residential clean energy can be a tough business to break into, and we believe today’s U.S. rooftop solar adoption – only ~3% of U.S. homes – is largely indicative of the disjointed and difficult customer experience,” said Christopher Kemper, CEO of Palmetto. “By making solar adoption as easy and seamless as buying a new home appliance, Palmetto is uniquely positioned to accelerate clean energy adoption at a time when the world needs it most. We are enabling sellers to do what they do best – lead generation and selling products – while Palmetto handles the rest.”
Palmetto’s Clean Energy Software Platform companions with organizations that already serve residential shoppers, similar to actual property improvement and mortgage firms, shopper lenders, home enchancment retailers, electrical utilities, and monetary companies platforms.
There can be an enterprise enterprise unit will assist its companions and purchasers obtain web zero decarbonization targets, improve buyer lifetime worth, and put together them to enter the clear energy markets. Palmetto’s enterprise options are anticipated to speed up the corporate’s already sturdy development trajectory. In the second quarter of 2022, Palmetto’s complete income was up 138% YoY, pushed by sturdy solar gross sales development of 145% YoY.
“In today’s economy, managing a company’s environmental impact and carbon footprint is no longer just about meeting ESG standards, but will have a growing impact on business models with the onsets of decarbonization goals, energy transition incentives, and other climate policies. Our new Clean Energy Software Platform gives businesses a single, comprehensive solution in this new reality,” Kemper stated.
For Palmetto’s enterprise companions, they’re able to entry the quickly rising clear energy market with out the burden of understanding native market necessities, integrating with utility interconnection processes, or constructing a nationwide success community. In addition, Palmetto’s Energy Intelligence Platform, a SaaS product for companies, helps enterprise companies assess the solar potential of markets, section native communities by solar potential and do buyer focusing on, and even mannequin the energy utilization and solar potential on the constructing degree utilizing proprietary, excessive decision, geospatial 3D LiDAR expertise.
Listen to extra in-depth conversations on Solar Builder’s YouTube channel
Our hottest sequence embrace:
Power Forward! | A collaboration with BayWa r.e. to debate greater degree trade subjects.
The Pitch | Discussions with solar producers about their new expertise and concepts.
Tags: business and industrial, Palmetto, gross sales and advertising, software program